Service Commitment

Service Philosophy

Zhaozheng adheres to the service philosophy of "satisfying customer needs comprehensively" and strives to provide high-quality and efficient services to customers every day with professionalism and enthusiasm.

Service Goals

Exceeding customer expectations

Service Commitment

Customer complaints will be responded to within 4 hours, solutions will be provided within 4 hours for minor or common issues, and for major or undetermined issues, consultations will be held with customers within 24 hours to discuss the measures the company will take.

Pre-sale, In-sale, and After-sale Services

Provide customers with professional selection advice, installation guidance, and solutions based on rich technical knowledge.
Quickly resolve various problems encountered by customers during use.
Fast response to complaints and efficient on-site handling.
Reasonable and timely return and exchange services.